How it works

From opening the till to closing it

A day at the counter with Eppetech POS, step by step.

The checkout flow

  1. Open your till

    Each cashier opens a cash session at their branch with the opening float. From then on, cash sales and cash refunds update what the till should hold.

  2. Find products

    Scan a barcode with a keyboard-wedge scanner or a compatible Android terminal's scanner, search by name or code, or tap the product in the grid. A product can have more than one barcode.

  3. Complete the sale

    Adjust quantities, apply a discount if your role allows it, and check the VAT. Record payment in cash (with change worked out), on your card terminal, by EFT or other method, or split across several.

  4. Look after the sale

    Find any sale later, preview and reprint its receipt on screen, return some items or void it with a reason. Stock and cash are put right through recorded movements.

  5. Close and review

    Close the till by entering the counted cash; the variance is recorded. Owners and managers see today's sales, takings by payment method, low stock and terminal status on the dashboard.

A cashier scans a snack packet with a handheld barcode scanner at an Eppetech POS touch-screen terminal, with a receipt printer beside it on the counter.
Eppetech POS shows a receipt preview and can reprint it on screen. Printing to a physical receipt printer is not connected yet.

When the connection drops

The POS terminal keeps selling

On a POS terminal, sales are saved on the device and sent automatically when the connection returns.

Reports, stock levels and other terminals only catch up once the terminal is back online. The browser version needs a connection.

  1. Sale saved on the device: "awaiting synchronisation".
  2. The device's outbox lists sales waiting to sync and any the server rejected.
  3. When online again, sales are sent; each is recorded once, even if it is retried.
  4. Price changes or a closed till found while syncing are flagged on the sale for review.

See it at your own counter

Book a demo and we'll walk you through a sale, a return and closing the till.